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This study highlights the unique accommodations integral to welcoming transgender library patrons. Research shows transgender people have unique needs which differ from lesbian, gay, bisexual, and queer (LGBQ) individuals, and experience substantial barriers to obtaining quality library service. Most studies in the past exploring the needs of lesbian, gay, bisexual, and transgender library users focused exclusively on LGBQ users. This study surveyed adult transgender individuals (n = 102) with an online questionnaire. The majority of participants were white, designated female at birth, and under 40 years old. Survey respondents needed libraries to make accommodations for them to feel safe (p ¡ 0.001). The top 5 accommodations needed were recent transgender literature, gender identity or expression as part of library nondiscrimination policy, gender neutral, single-stall bathrooms where a key did not need to be requested, recent LGBQ literature), and an established remote process for name change.

This paper examines to what extent the 129 members of the Urban Public Libraries Council meet the Section 508 standards for accessibility under the Rehabilitation Act, the minimum acceptable standard for accessibility under the Americans with Disabilities Act. Using an HTML evaluation tool, WAVE, the HTML coding of the libraries’ homepages was evaluated according to the Section 508 criteria for accessibility. After one-to-one deep examination to determine the accessibility of the library websites, the results tended to mirror other studies showing that most library websites have some coding deficiencies that limit the accessibility of the websites. Notably, only 7 of the 122 libraries that were surveyed had no Section 508 errors present with their homepages.

This study explores whether US post-secondary institutions (PPI) follow philosophies to foster inclusive communities, providing resources for those individuals with disabilities thrive socially, personally, and academically, while there have been no thorough studies conducted to determine web accessibility of the nation’s top-ranked PPI library webpages. Additionally, this study pioneers in comparison with the accessibility of PPI’s library homepages fighting COVID-19. The study evaluated the library homepages of the premium PPIs based on Money.com’s 2019 list of “The Best Colleges in America” via the WAVE web accessibility evaluation tool. The outcomes determined that most of the library homepages analyzed were littered with numerous errors, and the shift to online-based research in learning had no significant impact on the number of errors WAVE detected. The disconcerting findings of this study demonstrate the overall failure to recognize the importance of web accessibility or perhaps even the indifference toward accessibility on the part of the PPI community.

This paper analyzes the concept of think tanks and concludes that think tanks have three basic characteristics. Firstly, they are based on academic research, relatively independent operation, and aim to serve scientific decision-making. Taking Ivy League think tanks as an example, this paper provides a preliminary discussion of ways for think tanks to maintain the scientific nature of their research, maintain the independence of their operations, and disseminate research results to enhance their influence. It covers institutional mission, research team construction, institutional governance, fundraising, achievements and activities, and alumni networks. This paper proposes a framework of university think tank generation paths associated with the essential characteristics of think tanks. The paper points out that, as a research consulting organization grown out of universities, university think tanks must maintain the scientific nature and independence of research while providing support and services for decision-making. Only in this way can they truly serve scientific and democratic decision-making, gain the trust of the public and have a real lasting influence.

Studying ADA accessibility at library websites of top universities selected from the U.S. News and World Report, the authors used WAVE and AChecker to assess data in compliance with WCAG 2.0 standards. Almost 8 out of 10 public university academic libraries reported accessibility errors as one of the major findings. Low color contrast was becoming a more commonly occurring accessibility issue, making it difficult for people with vision impairments to perceive the color of the image. The outcomes of the study suggest that academic libraries around the world should continue improving their website accessibility.

The primary purposes of the study were to investigate how often bullying occurs in libraries and whether bullying policies exist in libraries. The first survey questionnaire was sent to library personnel in the six New England states through statewide email distribution lists. Altogether 571 library staff members completed the survey. The second survey questionnaire was sent to large public and academic libraries in New England to see if they have anti-bullying policies in the workplace. The results of the study clearly showed there were significant reports of workplace bullying in all kinds of libraries. Nonetheless, not many libraries have policies that deal with this workplace challenge.

To determine the present situation regarding services provided to mobile users in US urban libraries, the authors surveyed 138 Urban Libraries Council members utilizing a combination of mobile visits, content analysis, and librarian interviews. The results show that nearly 95% of these libraries have at least one mobile website, mobile catalog, or mobile app. The libraries actively applied new approaches to meet each local community’s remote-access needs via new technologies, including app download links, mobile reference services, scan ISBN, location navigation, and mobile printing. Mobile services that libraries provide today are timely, convenient, and universally applicable.

The forecasting of energy consumption in China is a key requirement for achieving national energy security and energy planning. In this study, multi-variable linear regression (MLR) and support vector regression (SVR) were utilized with a gated recurrent unit (GRU) artificial neural network of Chinese energy to establish a forecasting model. The derived model was validated through four economic variables; the gross domestic product (GDP), population, imports, and exports. The performance of various forecasting models was assessed via MAPE and RMSE, and three scenarios were configured based on different sources of variable data. In predicting Chinese energy consumption from 2015 to 2021, results from the established GRU model of the highest predictive accuracy showed that Chinese energy consumption would be likely to fluctuate from 2954.04 Mtoe to 5618.67 Mtoe in 2021.

As a doorway for users seeking information, library websites should be accessible to all, including those who are visually or physically impaired and those with reading or learning disabilities. In conjunction with an earlier study, this paper presents a comparative evaluation of Ivy League university library homepages with regard to the Americans with Disabilities Act (ADA) mandates. Data results from WAVE and AChecker evaluations indicate that although the error of Missing Form Labels still occurs in these websites, other known accessibility errors and issues have been significantly improved from five years ago.

As librarianship evolves, it is important to examine the changes that have taken place in professional requirements. To provide an understanding of the current market demand for core competencies of librarianship, this article conducts a semi-automatic methodology to analyze job advertisements (ads) posted on the American Library Association (ALA) Joblist from 2009 through 2014. There is evidence that the ability to solve unexpected complex problems and to provide superior customer service gained increasing importance for librarians during those years. The authors contend that the findings in this report question the status quo of core competencies of librarianship in the US job market.

Purpose: The purpose of this paper is to identify the measures employed in the provision of patron services in Chinese academic libraries responding to the COVID-19 pandemic, noting the challenges and issues inherent in providing substantial services while undergoing a public health emergency. Design/methodology/approach: This paper uses an analytical survey study of 137 Chinese academic libraries using data collected through a combination of website investigation, social media access and direct correspondences. Findings: Over 94% of Chinese academic libraries released COVID-19-related information through their websites; the majority switched their service focus to partly or solely remotely online, including remote access, free electronic resources, virtual references reachable 24/7 and research support services deliverable online; services of print materials were altered to e-books for conveniences. Research limitations/implications: It should be noted that the survey was conducted from February 12 to April 5, 2020; because of the rapid updates to the library's website and social media channels, the status of their patron services are in the process of dynamic changes and that there should be many libraries that have adopted some patron service methods, but this study is difficult to cover comprehensively. In addition, patron services carried out offline by the surveyed libraries but not disclosed on the online platform could not be analyzed in a way that would be consistent with the data provided by the survey. Originality/value: By providing evidence of the current status of patron services in Chinese academic libraries during the COVID-19 pandemic, this study helps fulfill the scant empirical attention given to the impact of nationwide public health crises on academic libraries and offers new data of the best practices that help library administrators enhance the impact, efficiency and value of library services to their target community users. © 2020, Emerald Publishing Limited.