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Purpose Schools provide high priorities to offer innovative curricular and cocurricular programs, and leaders make necessary efforts to promote enablers and overcome disablers for sustaining their innovativeness. With the background of quality management and stakeholder theories, the present study examines the interplay of hindrances to quality between empowering leadership, stakeholder involvement and organizational innovativeness. Design/methodology/approach Responses of 157 American school principals collected through the Teaching and Learning International Survey 2018 by the Organization for Economic Cooperation and Development were used and analyzed to test the proposed hypotheses. Findings Results show that empowering leadership behaviors of school principals support promoting organizational innovativeness, and involvement of stakeholders with the school activities also promotes organizational innovativeness. Interestingly, when American schools faced a high level of hindrance to providing quality education to their students, principals’ high level of empowering leadership behaviors promoted organizational innovativeness. Originality/value This is the first time in the literature that the interplay between empowering leadership, stakeholder involvement and hindrance of quality education has been examined to promote organizational innovativeness.
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Purpose – Studies are rare in operations management literature showcasing how leaders ethically influence their employees to perceive safety performance through motivating them to participate in the quality management (QM) program. To bridge this research gap, this study has been carried out (1) to investigate the relationship between ethical leadership and incentives for participating in QM program to predict perceived safety performance and (2) to examine the relationship between ethical leadership and incentives for QM implementation to predict job satisfaction. Design/methodology/approach – Responses of 185 Pipeline and Hazardous Materials Safety Administration employees who participated in the Office of Personnel Management's Federal Employee Viewpoint Survey 2019, taken from public release data file, were used to test the proposed hypotheses using structural equation modelling. Findings – Results show that ethical leaders motivate their employees to participate in the QM program. Such motivation for QM implementation supports public sector employees to perceive high safety performance and attain job satisfaction with their work agency. Further, employees attain high satisfaction with their job when they work under ethical leaders. Theoretical and practical implications were also offered in this study. Originality/value – This study is the first of its kind to contribute providing evidence that ethical leaders working in a hazardous environment motivate employees to get involved in QM implementation. Another contribution of this study, encouraging employees to participate in the QM initiatives leads employees to attain a high level of job satisfaction and safety performance, also adds value to the QM literature. © 2026 Emerald Publishing Limited
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- English (1)