Your search

In authors or contributors
  • A growing number of organizations have difficulty scaling-up their IT infrastructure to handle their growing needs and increased resource demands. Digital Technology Platforms (DTPs) have been identified by Gartner, Inc. as one of the top 10 strategic technology trends of 2017. While DTPs may be mainstream and easily adopted by large enterprise-sized organizations, there is an opportunity for such platforms within Small and Mid-Size Businesses (SMBs). The bottom line is that computing and server hardware is expensive for SMBs. Furthermore, it may be difficult for SMBs to assess and price the labor and resources needed for a company to have acceptable performance while controlling costs. The purpose of this paper is to examine how cloud computing technologies are adopted by SMBs and the respective drivers associated with costs and capability that may reduce costs for an organization. This paper explores how four variables – Robust Capability, Limited Capability, Cost Constraint, and Resource Abundance interact to impact the adoption of DTPs within SMBs. Adopters of DTPs are classified as Efficient, Proactive, Resistive, and Reactive. With respect to adoption efficacy, a model is proposed for assessing the capability and resource readiness as correlated to SMB adoption of DTPs. A study of 12 SMBs and the implementations of DTPs is presented and posited with the proposed adoption model. Due to the extensive investments required in procuring infrastructure services –adoption enablement is imperative for SMB-sized organizations to realize a return on investment. Implications are discussed.

Last update from database: 3/13/26, 4:15 PM (UTC)

Explore