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Since the typical account longevity is short, agencies should anticipate their likelihood of loss, seek to forestall and invest in their client relationships. A model is proposed for examining account lifetimes, which can offer guidance on the likely retention of future accounts. The impact of agency structural characteristics on longevity is also examined, and compared for both U.S. and U.K. markets. Results for both markets indicate that cumulative account dissolution increases at a decreasing rate over time. Greater account longevity is associated with larger agency size (both in terms of agency billings and employees), and agency age but not with stability of billings growth. Evidence suggests that several structural characteristics of agencies reflect the motivation and/or ability to maintain accounts. © 1999 Taylor & Francis Group, LLC.

The decision about whether to co-brand is based on two conditions: the opportunities for creating a competitive advantage, and the operational benefits that will result. When these conditions are favorable, a firm must pick the right co-branding partner, using such criteria as (a) compatibility between brands, (b) market volatility, (c) investment requirements and arrangements, and (d) the prospective partner's commitment to the agreement. The firm and its chosen partner then enter the phase of courtship and potential conflict, which involves planning, negotiation, and conflict avoidance and management. Finally, they must create an exit strategy, in case the co-branding arrangement fails to live up to its promise.

Alexander Josiassen (2011) initiated research on the consumer disidentification (CDI). More specifically, in his investigation of 2nd generation Turks in the Netherlands, he introduced the concept of acculturation as an antecedent to consumer disidentification among this ethnic group. Josiassen's study showed that acculturation negatively affects CDI. The present replication research among American 2nd generation US immigrants confirmed Josiassen’s findings with respect to CDI. It also confirmed his findings that acculturation positively affects consumer ethnocentrism (CET). In elaborating his model, the US study found that (a) national disidentification (NDI) is inversely predictive of acculturation, and (b) acculturation is negatively predictive of consumer xenocentrism (XEN). Replication of the Netherland CDI model in the U.S. results in an acceptable measurement fit and structural fit. © 2020, University of South Australia. All rights reserved.

Josiassen (2011) in a single cross-sectional survey investigated causal relations between consumer disidentification and domestic product judgments. The primary purpose of this replication paper is to evaluate the reliabilities of construct levels, as well as the significance, direction and magnitude of causal effects advanced in the original published structural model. The study measures relations between consumer disidentification (CDI) and domestic product judgments of American products over an extended 16 months period among second generation immigrants. In the present research the original CDI model fit was found to be longitudinally consistent and stable. Serendipitously, findings of the present study disclosed that over time baseline levels of consumer disidentification vary and actually declined significantly. Additionally, the negative effect of consumer disidentification on American product judgments significantly weakened over the course of the study. As an additional test of consumer predisposition reliability over time, the model in this study incorporated consumer xenocentrism (XEN) as a second predictor variable of domestic product judgments. Findings of this analysis were consistent with those found for CDI. These new phenomena have important theoretical and managerial implications. © 2022, University of South Australia. All rights reserved.

The purpose of this paper is to advance breakthrough research that further extends, as well as enrichens, our understanding of organizations. This is a companion article to “CEO Archetype Identity Drives Organization Culture” previously published in this journal. Archetypes are merely a special case of metaphors. In this paper, we generalize the concept of leadership archetypes to organization metaphors, adding original dimensions to existing concepts and theories of organizational diagnosis. Thus, the present research brings a new enlightening perspective to this field. Data from the past organization studies featured in this article involve the Zaltman Metaphorical Elicitation Technique (ZMET) embedded in qualitative in-depth personal interviews. These studies explore the impact of management styles on organization structure and functions. In each study metaphors were elicited from leaders and followers, and generated insights and action-oriented strategies to meet organizational challenges © 2021. American Psychological Association

We develop a model of sequential responses of disaster survivors as they experience natural disaster stages. The disaster response model is based on the confluence of psychological processes with temporal environmental states that are markers of disaster periods. The study analyzes journalistic narratives taken from informants experiencing natural disasters in two culturally diverse communities. Recorded short-term vivid memory traces of survivors are assumed to accurately project their interpretations of events and experiences, reflected in their narratives. Whilst survivors share many similarities in their profiles of natural disaster response, some cultural differences in response are observed between communities, such as religiosity. Copyright © 2007 Massey University.

Fear of COVID-19 has been understandably widespread, given continual exposure to dire information from pandemic media coverage and interpersonal communications. The present study addresses a limitation of the extended parallel process model in predicting fear of COVID-19 by inclusion of the concept of emotional contagion. The main gap in the literature is filled by the study’s distinctive contribution that broadens and upgrades the extended parallel process model. The model is extended by its integration with the theory of emotional processing. The study is based on a national panel of adults (N = 206). The methods include path modeling by SmartPLS. In addition, multigroup analyses examine overall model differences between gender classifications. Findings and conclusions can be used to minimize excessive fear, and at the same time to promote confidence in following official public guidance and protective regulations to cope with the pandemic. © The Author(s) 2023.

In consultant-client relationships, relationship longevity can create significant cost advantages and operational efficiencies for both client and consultant. At the same time, each party may also be motivated to look for new perspectives and opportunities by switching to new relationships. However, the benefits of replacing one consulting relationship with another are mitigated by switching costs: the costs associated with the act of changing the relationship itself. This chapter explores the concept of switching costs by examining various types of costs, the ways these costs have been conceptualized in the literature, and how these costs may impact the nature and continuity of consultant-client relationships. The chapter will end with a series of hypotheses and suggestions for a research agenda to further develop our understanding of this important phenomenon. Copyright © 2012 by Emerald Group Publishing Limited.