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Purpose: The relationship between leadership style and employee outcomes is well established. However, organizational management research lacks an understanding of the dyadic relationship between supervisors and employees and volunteers at music festivals. This study examines a mediation model in which leader–member exchange (LMX) affects leadership style and organizational citizenship behavior. Additionally, the study examines a moderating model in which dependence on the leader moderates relationships between leadership style and leader–member exchange. Design/methodology/approach: Confirmatory factor analysis, structural equation modeling and conditional process analysis were employed to test the model using data collected from 97 supervisors, volunteers and employees who worked at an annual large-scale music festival staged in Costa Rica. Findings: Results reveal that leadership style relates positively to LMX and organizational citizenship behavior (OCB). Simultaneously, the mediating effect of LMX and moderating effect of dependence on the leader was not significant on the leadership style and OCB. Research limitations/implications: Given the small sample size and accessibility to one music festival, caution should be taken in drawing causal conclusions from the results. Practical implications: The study contributes to the knowledge of event and festival management with recommendations for leadership training initiatives for supervisors and employees/volunteers. Originality/value: This study is among the first to examine the mediating role of LMX between leadership style and OCB, moderating the role of dependence on leadership style and LMX with music festival supervisors and employees/volunteers. © 2021, Emerald Publishing Limited.
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To move from the gap between industry and academia, educators must review and change instructional content to meet industry demands. By addressing the industry imperative for leadership skills, this exploratory study evaluates the most prominent leadership style among faculty who implement leadership pedagogy in the classroom. The researchers surveyed hospitality management faculty through an online survey. The majority of respondents identified as transformational leaders, indicating leadership integration as highly important. The two most frequently integrated instruction methods were student-led discussions and delegation of group tasks. No significant relationship existed between methods of leadership integration and leadership style. Findings from this research contribute how educational leaders influence leadership skills and competency integration in classroom instruction. Recommendations included conducting further studies of hospitality management educators’ leadership styles, enhanced statistical tests to build significant results to methods of transformation leadership in classroom instruction, and effective leadership training for hospitality management educators and administrators. © 2022 Informa UK Limited, trading as Taylor & Francis Group.
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The following research examines the acculturation processes of migrants, working in Switzerland, particularly in the hospitality industry. Due to rapid globalisation and lack of investigation on worker’s adaptation, there remains a gap in the research based on the employees’ cultural clash occurrence. The study explores potential tools which might simplify cultural adaptation and provide a better understanding of international communication for any future employees coming to live and work in Switzerland. Semi-structured interviews with participants from different nationalities were conducted to identify the importance of effective acculturation, the adaptation issues, and the influence of those on work and life in Switzerland. The results demonstrate that the most efficient way to acculturate in Switzerland is integration to the culture and traditions of the country and its history through understanding their values, norms, practices. Moreover, Switzerland was viewed as a very conservative and strict country where one must work hard to be accepted. Those participants who tried to separate, assimilate, or marginalise tend to experience tougher acculturation. Language, namely Swiss German or German, was highlighted as the most essential to learn or to be provided by the workplace. Lastly, current research identified a link between successful acculturation with job opportunities and development. Since salaries and job opportunities are not the same for the foreign workers in comparison to Swiss employees on the same position there might be a potential recommendation for improvement. Little to no link has been found between acculturation and psychological well-being, financial status, and health conditions. © 2023 AJHTL /Author(s)
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- Journal Article (3)
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- English (2)