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Grid resilience and reliability are pivotal in the transition to low and zero carbon energy systems. Tree-trimming operations (TTOs) have become a pivotal tool for increasing the resilience power grids, especially in highly forested regions. Building on recent literature, we aim at assessing the temporal and spatial extents of the benefits that TTOs produce on the grid from three perspectives: the frequency, extent, and duration of outages. We use a unique dataset provided by Eversource Energy, New England's largest utility company, with outage events from 2009 to 2015. We employ spatial econometrics to investigate both the legacy and spatial extent of TTOs. Our results show TTOs benefits occur for all three metrics for at least 4 years, and benefits spillover to up to 2 km throughout the treated areas, with significant spatial spillovers across the state greater than direct effects. Implications lead to supporting TTOs as part of the hardening policies for utility companies, especially as home-based activities increase in importance in a post-COVID19 world. © 2021 Elsevier Ltd

We apply recent developments in data-mining and statistics, using affinity propagation (AP) to identify regional typologies in the European Union (EU) and characterize major factors between rural–rural and rural–urban regional differences, without predetermined thresholds. We identify a representative ‘exemplar’ within each cluster using the drivers of Copus enriched with climate and land-cover/land-use variables to provide geographical context and pinpoint differences driven by natural and human–natural landscapes. Building upon the works of Dijkstra and the Eudora Project, we expand the dimensions of regional differences, introducing a threshold-less, data-driven model able to identify exemplars, and the main characteristics of each cluster or regional typology. © 2021 Regional Studies Association.

This study surveyed 202 undergraduate business majors regarding their perceptions of women in management. Research focused on male and female students' acceptance of women managers, the extent students perceived women managers as being accepted by others, and a comparison of descriptions of the typical male and female manager. Male students were found to be less accepting of women's dual role. Men perceived women managers as being less knowledgeable and possessing poorer managerial skills than male managers. Women managers were perceived as having greater interpersonal skills. Female students showed a greater preference for a male boss. Their descriptions of women managers were more positive regarding competency, but emphasized an interpersonal rather than a task orientation. The conclusion is made that perceptual stereotypes have not radically changed when compared to research reported in the 1970s. © 1988 Plenum Publishing Corporation.

This case is about a family-owned discount store chain that was unable to survive much beyond its founder. It tells the story of a first-generation American family and its struggle to grow and prosper in a family business during the early 1900s. The case takes the reader through the business' growth, maturity, decline, and, ultimately, its demise in 1991, which was brought about by issues such as organizational structure, the role of family in the family business, lack of succession planning, and myopic strategic planning. The author uses fictitious names, dates, and places to protect the surviving family members' privacy, and to ensure confidentiality.

Most studies of corporate social responsiveness (CSR) focus on the relationship between CSR and profit. Here, we use three perspectives (institutional theory, economic theory and agency theory) to explain CSR. Industry norms, market share and indicators of management reputation predict variance in CSR. The combined perspectives improve understanding of both CSR and the CSR-profit relationship in two ways. First, they suggest that CSR levels and their relationship with profit will vary by industry. Second, they suggest that stock market measures and accounting measures will respond differently to CSR measures. Stock market measures lead, while accounting measures lag, CSR.

Management researchers are always in search for new controlled environments from which they can gather data. This article proposes the use of total enterprise simulations as a research setting for studying management decision making. Using INTOP, the authors present examples of analyses that were conducted from a data base generated from the responses of executive MBA participants. Using a multiple regression, policy-capture approach, differences in the decision making strategies between groups are examined. Also discussed is an approach to developing a performance criterion that may be used when testing hypotheses regarding managerial decision-making effectiveness. The authorsconclude that total enterprise simulations represent a research setting that warrants further exploration. © 1990, SAGE Publications. All rights reserved.

Chatbots emulate human dialogue to provide a more intuitive user interface to applications or simply provide entertainment. Chatbots rely on technology to function and new and emerging technologies such as NLP (Natural Language Processing) and AI (Artificial Intelligence) can be used to increase the ability of chatbots to emulate a more natural and free flowing conversation. As more and more mobile device users transition to increased use of texts and messaging chatbots can be used to provide consumers with multilingual support and services. While some chatbots have been developed in other languages, currently most converse only in English, and only a few can communicate in multiple languages. If configured correctly multilingual chatbots have the potential of providing a digital communication option that transcends language barriers. For our research we focused on the use of a chatbot that links the English-speaking Tutor Mike system with Google Translate, thus providing conversational capability in 103 languages, which is more than any other artificial multilingual agent is currently capable of. Two humans communicated with the system using German, Spanish, and Korean, and a group of undergraduate students reviewed the English translations of the chatbot’s replies. Results show that the responses from German and Spanish were cogent and natural, but those from Korean were less understandable. As a caveat, Asian languages lack much of the linguistic nuances of European languages. For example, there may be no plural form or gender in the Asian language. Unlike German where nouns and adjectives constantly change endings depending on what they are doing in a sentence and, unlike Spanish, which have numerous verb conjugations, Asian languages require no such changes. This might impact the translation ability and quality of a multilingual chatbot. Additional research and enhancements can improve chatbots used for European to Asian language translations and vice-versa. Regardless, our research shows promising results in the future use of multilingual chatbots to allow communication across the globe with business potential in the use of such chatbots to provide customer service and online live interaction with customers across the world.

This article presents a systems dynamics model to illustrate some of the aspects of Deming's System of Profound Knowledge. As a pedagogical tool, it would serve as a useful introduction for those new to Deming's ideas. It not only introduces the main parts of his system, but also highlights their interconnectedness. The model environment, an interactive management flight simulator, and the model content combine to provide several learning opportunities. The model uses the assumptions of regression to the mean, the 80:20 Rule, random walks, and learned helplessness to present a theory of how, managers learn to reduce quality in organizations. Those interested in exploring or teaching Deming's System can use the model as a launching point from which to explore the system further. Running the simulation provides an opportunity to identify and challenge assumptions, explore the harmful effects of tampering, examine the fundamental attribution error, develop control charts, and challenge the application of behaviourism in management.

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of “As-Is” and “To-Be” process mapping and change management conclude the paper. © 2004, Emerald Group Publishing Limited

Traditionally, the concept of entrepreneurship included a for-profit bottom line. Recently, however, researchers have begun to explore an adaptation of this model called “social entrepreneurship”; that is, creating organizations for the greater good of a community, region, nation, or the world. These entrepreneurs use money that they made or inherited to establish organizations from a missionary and visionary posture. This is an arena where women have had significant impact, yet little has been written to celebrate their contributions. The purpose of this paper is to explore the concept of such philanthropy, to suggest where this social ethic might have had its origins, and to provide samples of women who have been entrepreneurial in their social commitment. Suggestions for future research on women's entrepreneurial philanthropy will also be made. © 2004, Emerald Group Publishing Limited

Leadership theory has little value if it cannot be applied to real world situations. A summary review of the literature on leadership theory is provided here first. A disguised real case concerning Ted Shade, a Vice-President at Galactic Chips, Inc. is then provided which describes a manager who is extremely task-oriented. The case analysis follows. It includes questions and answers which connect leadership theory to case specifics and requires learners to analyze the case using differing leadership models. © 2003, MCB UP Limited