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In this research we demonstrate how various facets of communication influence customer loyalty in a B2B selling environment. Palmatier, Scheer, and Steenkamp (2007) show that salesperson owned loyalty (customers' loyalty specific to the salesperson) can be differentiated from customers' overall loyalty to the firm. We demonstrate how various facets of communication differentially influence salesperson owned loyalty and loyalty to the firm. We find that greater bidirectional flow of communication enhances both salesperson owned loyalty and customers' loyalty to firm. However, greater frequency of communication enhances only salesperson owned loyalty. Formality in communication negatively influences salesperson owned loyalty and positively influence customers' loyalty to firm. In addition, we find an interesting moderation effect of these relationships by customers' self-construal. Theoretical and practical implications of our findings are discussed.

Background: According to the Healthy People 2020 goals, the sustainability of breastfeeding duration rates within the United States has not been achieved. To increase these rates, it is important that women with breastfeeding difficulties receive the support needed to continue breastfeeding. When supplementation occurs, it is essential that the breastfeeding relationship be preserved. Various methods of supplementation are often recommended including use of the supplemental feeding tube device (SFTD). Purpose: The question guiding this brief is “What evidence exists to support the use of an SFTD as a method of supplementation for breastfed infants?” Search Strategy: The PubMed and CINAHL databases were queried for original research published in English from 1990 through July 2016. Search terms included “supplemental feeding tube,” “breastfeeding,” “term infants,” “premature infants,” “Supplemental Nursing System,” “Lact-aid,” and “supply line.” Findings: Very limited research exists on the use of SFTDs as a method of supplementation for breastfed infants; however, existing research suggests that an SFTD may be useful as a supplementation method for breastfed infants. High-quality research is needed to evaluate the efficacy of using an SFTD for supporting exclusive and all breastfeeding rates. Implications for Practice: Nurses and providers need to be educated and trained in the use of SFTDs as well as all supplemental feeding methods. Information on efficacy and SFTD use should also be included in policies related to breastfeeding and human milk use. Implications for Research: Further research should determine best methods of supplementation for breastfed infants and should examine differences in breastfeeding rates when using the SFTD for supplementation.

Transforming the way thousands of professional school counselors approach their work with students Transforming the School Counseling Profession demonstrates how to effectively implement systemic, data-driven school counseling programs.This clearly written text presents the profession in easy-to-understand language, and is illustrated with numerous applied examples, case studies, and vignettes. The 5th Edition has been updated to include all of the latest CACREP, ASCA, and ACA standards. It also now includes the DSM-5. Coverage of cultural competence has been expanded throughout the book. Also available with MyLab Counseling MyLab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. MyLab Counseling organizes all assignments around essential learning outcomes and the CACREP standards–enabling easy course alignment and reporting. Note: You are purchasing a standalone product; MyLab Counseling does not come packaged with this content. Students, if interested in purchasing this title with MyLab Counseling, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab Counseling, search for: 0134669843 / 9780134669847 Transforming the School Counseling Profession plus MyLab Counseling with Enhanced Pearson eText -- Access Card Package Package consists of:       0134610598 / 9780134610597 Transforming the School Counseling Profession 0134642651 / 9780134642659 MyLab Counseling with Enhanced Pearson eText -- Access Card -- for Transforming the School Counseling Profession

We have measured the absolute proper motion of the Sextans dwarf spheroidal galaxy using Subaru Suprime-Cam images taken at three epochs, with a time baseline of ~10 yr. We astrometrically calibrate each epoch by constructing distortion-correction 'maps' from the best available Subaru Suprime-Cam dithered data sets and from Gaia Data Release 1 positions. The magnitude limit of the proper motion study is V ~ 24. The area covered is 26.7 × 23.3 arcmin2, which is still within the core radius of Sextans. The derived proper motion is (μα, μδ) = (-0.409 ± 0.050, -0.047 ± 0.058) mas yr-1. The direction of motion is perpendicular to the major axis of the galaxy. Our measurement, combined with radial velocity and distance from the literature, implies a low eccentricity orbit, with a moderate inclination to the Galactic plane, and a period of 3 Gyr. Sextans is now some 0.4 Gyr away from its pericentre (rperi ~ 75 kpc), moving towards its apocentre (rapo ~ 132 kpc). Its orbit is inconsistent with membership to the vast polar structure of Galactic satellites. © 2018 The Author(s).

Rapid advances in neural imaging, particularly in regard to neural plasticity and brain changes, have resulted in an evolving neurorehabilitation paradigm for aphasia and related language disorders. Aphasia and Related Neurogenic Language Disorders has been adopted worldwide as a text for aphasia courses. This new 5th edition by Leonard LaPointe and Julie Stierwalt encompasses state-of-the-art concepts and approaches from an impressive cadre of experts who work in research labs, classrooms, clinics, and hospitals-including the world-renowned Mayo Clinic.As in previous editions, this book embraces a humanistic approach to treatment, addressing multicultural and multilinguistic considerations and social model interventions. The text encompasses a full continuum of cognitive-language disorder management-from everyday practicalities, assessment, and treatment to disorder-specific cases with evidence-based data. Additions to the 5th edition include chapters on pragmatics and discourse, telepractice, digital and electronic advances, funding and reimbursement, and comprehension, syntax, and linguistic based disorders.Key Features:A new chapter on neuroanatomical basics features exquisite illustrationsAn in-depth look at neurogenic communication disorders from Mayo Clinic provides firsthand insights on treating patients in an acute care hospital settingDiscussion and test questions, case studies, and clinical pearls offer invaluable didactic guidanceA chapter on expanded traumatic brain injury covers blast injuries and multisystem injuriesThis is the most comprehensive yet concise resource on aphasia and related disorders available today. New legions of speech language pathology students, residents, course directors, and practitioners will discover a remarkable guide on the treatment of communication disorders.

Edith Richman Stolzenberg (1913–2004) was the first woman to be hired as a social worker in Hartford Public High School in Hartford, Connecticut. In a career that spanned 60 years and much of 20th-century social welfare history, she was motivated by the social justice tradition of her Jewish upbringing and the religious value of hospitality to advocate for children and families. As we enter a harsh new era for social services, this oral history explores the radical possibilities for integrating social work goals and religious values.

The complexity of the human body is such that any disturbances to its homeostatic state, unreversed, can lead to the development of illness or disease. When one considers the terminology of incivility as a concept, one does not automatically equate this concept with disease or illness. However, incivility left to persist in work environments can prove mentally and physically damaging to the victim. Mindfulness can be used as a means to help nurses experiencing workplace incivility, to begin the process of emotional and physical healing.

Urban forests can serve as valuable oases for birds and other wildlife in densely-populated urban and suburban areas with proper management. This study analyzes forest health and habitat availability of a publically-owned urban forest in West Haven, Connecticut. During the first half of the twentieth-century, this urban forest was privately-owned and primarily managed as an orchard and meadow for grazing horses. By the mid-twentieth-century, farming dwindled on the land and vegetation overtook the property. Today, this closed-canopy forest, with access to both freshwater streams and marshlands, provides habitat to a variety of native and invasive plant and animal species. By identifying the forest species and characteristics of the six hectare Cove River Historic Site (CRHS) urban forest, this study serves as the first forest inventory and provides a baseline dataset to help manage an ecologically important urban forest. Additionally, we identified bird habitat opportunities and bird species at the property. This study considers both the historic land management practices of this site in tandem with present-day forest health and animal activity to understand how this fragmented forest contributes to local biodiversity. The results indicate that this property, located within the urban environment of the central Connecticut coastline, offers varied habitats and food sources for many resident and migratory bird species, as well as wildlife including foxes.

Bullying in the workplace is considered a growing epidemic and organizations are struggling to ensure appropriate responses and protocol as there is currently no individual statutory remedy. This paper provides a synthesis of current research regarding workplace bullying, legal policies, efforts to promote remedial legislation and organizational responsibility and outcomes. Workplace bullying is addressed from several perspectives including organizational consequences, characteristics of both victims and perpetrators, the current state of legislation and best practices for organizational policy. The paper also provides a discussion of developing issues related to increased technology and social media usage.

Peers are an important adjunct to the public mental health service system, and are being increasingly utilized across the country as a cost-effective solution to workforce shortages. Despite the tremendous growth of peer-delivered support over the past two decades, it has only been within the past few years that peer programs have been the subject of empirical inquiry. The purpose of this study was to examine the prevalence and characteristics of peer-delivered parenting programs across the New York State public mental health service system. We surveyed 46 family peer organizations across New York State regarding their delivery of structured peer-delivered parenting programs. Thirty-four (76%) completed the questionnaire, and of them, 18 (53%) delivered a parenting program. Subsequent interviews with seven of the 18 organizations revealed peer organizations had been delivering eight unique parenting programs for upwards of two decades. Additionally, organizations offered multiple supports to families to participate. Training, supervision, and issues around fidelity are discussed, as well as the implications of this study for states utilizing a peer workforce.

Studies of the institutional development of the presidency and popular leadership by presidents over time lead us to contrary expectations as to how a nineteenth-century president would react to a major political scandal. Scholarship on newspapers of the late 1800s is also unclear on how a quasipartisan media, with some outlets moving toward independence, would cover a White House scandal. I find that a close analysis of the case of President Ulysses S. Grant and the Whiskey Ring scandal forces us to reconsider what we assume to be firmly modern developments in both presidential studies and media history. Though a supposedly “premodern” president, Grant still mounted a concerted effort to mitigate the damage of the scandal. Further, although the president could get his version of events across in prominent newspapers, Republican newspaper coverage was hardly reliable. Newspapers also connected politicians’ character and psychology to mistakes made in office and made presidential strategies to shape public perception clear to their audiences—emphases on political gamesmanship considered hallmarks of the modern media environment.

The traditional architecture of serial fusion based multi-biometric verification systems places an average performing or the worst performing individual verifier in the final stage. Because the final stage gives the verification decision using a single threshold and takes on the most confusing samples which are rejected by all previous stages, an average or the worst performing individual verifier may incur high verification errors in the final stage, which may negatively impact the performance of the whole system. Unfortunately, it is not possible to place a strong individual verifier in the final stage of a traditional architecture because if we place a strong individual verifier in the final stage, we will have to place a weak individual verifier in an earlier stage. Studies show that placing a weak individual verifier in an earlier stage worsens the performance of the whole system by giving more wrong decision earlier. Hence, the challenge is-how can we place the best performing individual verifier in the first stage and at the same time not place an average or the worst performing individual verifier in the final stage? In this paper, we address this challenge. We have come up with a very simple but effective solution. We have proposed a modification to the traditional architecture of serial fusion based multi-biometric verification systems. With rigorous experiments on the NIST multi-modal dataset and using three serial fusion based multi-biometric verification schemes, we demonstrated that our proposed architecture significantly improves the performance of serial fusion based multi-biometric verification systems. © 2018 IEEE.

Visual information on a talker's face can influence what a listener hears. Commonly used approaches to study this include mismatched audiovisual stimuli (e.g., McGurk type stimuli) or visual speech in auditory noise. In this paper we discuss potential limitations of these approaches and introduce a novel visual phonemic restoration method. This method always presents the same visual stimulus (e.g., /ba/) dubbed with a matched auditory stimulus (/ba/) or one that has weakened consonantal information and sounds more /a/-like). When this reduced auditory stimulus (or /a/) is dubbed with the visual /ba/, a visual influence will result in effectively 'restoring' the weakened auditory cues so that the stimulus is perceived as a /ba/. An oddball design in which participants are asked to detect the /a/ among a stream of more frequently occurring /ba/s while either a speaking face or face with no visual speech was used. In addition, the same paradigm was presented for a second contrast in which participants detected /pa/ among /ba/s, a contrast which should be unaltered by the presence of visual speech. Behavioral and some ERP findings reflect the expected phonemic restoration for the /ba/ vs. /a/ contrast; specifically, we observed reduced accuracy and P300 response in the presence of visual speech. Further, we report an unexpected finding of reduced accuracy and P300 response for both speech contrasts in the presence of visual speech, suggesting overall modulation of the auditory signal in the presence of visual speech. Consistent with this, we observed a mismatch negativity (MMN) effect for the /ba/ vs. /pa/ contrast only that was larger in absence of visual speech. We discuss the potential utility for this paradigm for listeners who cannot respond actively, such as infants and individuals with developmental disabilities.

In this review volume, the editors have included the state-of-the-art research and development in nano composites, and optical electronics written by experts in the field. In addition, it also covers applications for emerging technologies in High-Speed Electronics. In summary, topics covered in this volume includes various aspects of high performance materials and devices for implementing High-Speed Electronic systems. © 2019 by World Scientific Publishing Co. Pte. Ltd. All rights reserved.