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Getting back to human touch: habit and change decisions during mobile device intermediations at events

Resource type
Authors/contributors
Title
Getting back to human touch: habit and change decisions during mobile device intermediations at events
Abstract
Purpose: As mobile device use in the events industry increases worldwide, an essential component for successful events is creating a unique experience. One way to enhance entertainer and attendee experience is by offering a phone-free space to enjoy an event. This study aims to examine mobile device habits and attendee willingness to adopt a mobile locking mechanism product at events and festivals. Design/methodology/approach: Analysis of variance and regression analyses were used to test the research questions using data collected from 299 attendees recruited through an online research company. Findings: Results reveal that mobile device habits are significantly related to the adoption of the phone locking product at events. Practical implications: This study provides contributions to event planners to offer distraction-free settings that provide an overall escapist experience for attendees. Originality/value: To the best of the authors’ knowledge, this study is among the first to empirically examine the role of mobile device habits and willingness to adopt a phone-locking device with event attendees. © 2022, Emerald Publishing Limited.
Publication
Consumer Behavior in Tourism and Hospitality
Date
2023
Citation Key
sissonGettingBackHuman2023
ISSN
2752-6666
Archive
Scopus
Short Title
Getting back to human touch
Language
English
Library Catalog
Scopus
Extra
0 citations (Crossref) [2023-10-31]
Citation
Sisson, A., & Whalen, E. (2023). Getting back to human touch: habit and change decisions during mobile device intermediations at events. Consumer Behavior in Tourism and Hospitality. Scopus. https://doi.org/10.1108/CBTH-03-2022-0051