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Evaluating and improving accessibility of web applications: Zulip chat case study

Resource type
Authors/contributors
Title
Evaluating and improving accessibility of web applications: Zulip chat case study
Abstract
Web applications are built to be accessible to everyone. Unfortunately, many web applications are inaccessible to people with special needs or disabilities. In this work, we show a methodology used to make web applications more accessible to a diverse group of people. The process includes two phases: evaluation and improvement. In the first phase, the Web Accessibility Barrier (WAB) score metric together with the Accessibility Failure Rate (AFR) metric are used to evaluate web applications. In the second phase changes suggested by accessibility checker tool are implemented in the software to enhance the metrics values and reach the target level of accessibility. The open-source chat application, Zulip, is used as a case study to show the effectiveness of this approach. © 2021 IEEE.
Date
2021
Pages
112-117
Series
17th International Computer Engineering Conference, ICENCO 2021
ISBN
978-1-7281-6448-9
Citation Key
Barde2021112
Language
english
Extra
0 citations (Crossref) [2023-10-31] tex.author_keywords: Accessibility; Failure Rate; Usability; WAVE; Web Accessibility Barrier Score; Web Accessibility Standards tex.document_type: Conference Paper tex.source: Scopus
Citation
Barde, R., & Raouf, A. A. (2021). Evaluating and improving accessibility of web applications: Zulip chat case study. 17th International Computer Engineering Conference, ICENCO 2021, 112–117. https://doi.org/10.1109/icenco49852.2021.9698944